- Entry Level Price:
$39 / per month
- Product Information
- Testimonials
- Pricing
- Features
- Implementation
Product Description
BigCommerce (Nasdaq: BIGC) is a leading open SaaS (software-as-a-service) eCommerce platform designed to help businesses of all sizes build, innovate, and grow their online presence. Offering enterprise-grade functionality, robust customization options, and powerful performance, BigCommerce combines sophistication with ease of use to deliver an exceptional online shopping experience.
Trusted by tens of thousands of B2C and B2B companies across 150+ countries and industries, BigCommerce powers engaging online stores for brands like Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, Solo Stove, and Vodafone.
Headquartered in Austin, Texas, BigCommerce also has offices in London, Kyiv, San Francisco, and Sydney. To learn more, visit www.bigcommerce.com or connect with us on Twitter, LinkedIn, Instagram, and Facebook.
Users
- Owner
- CEO
Industries
- Retail
- Apparel & Fashion
Market Segment
- 80% Small-Business
- 15% Mid-Market
BigCommerce Pros and Cons
- Pros
- Ease of Use
- Easy Integration
- E-commerce Services
- Online Sales
- Quick Setup
- 215
- 65
- 61
- 44
- 39
- Cons
- Expensive
- Limited Customization
- Limitations
- Poor Customer Support
- Limited Features
- 97
- 55
- 30
- 29
- 20
Articles
Shops
Discover the Top Brands Using BigCommerce
Explore the best brands and companies leveraging BigCommerce to drive growth and expansion. Get inspired, gain insights, and see the incredible possibilities the platform offers.
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Ratings & Reviews
BigCommerce: Agile Success in Action
What do you like best about bigcommerce?
A digital transformation agency helping businesses harness the power of eCommerce and AI. Our journey with BigCommerce started five years ago when a client in the FMCG space needed to launch a scalable online store in under 30 days—we had to learn fast, and BigCommerce ended up becoming one of our most trusted platforms.
What do you dislike about bigcommerce?
I remember pulling an all-nighter with my team to configure complex shipping logic for 200+ SKUs. The built-in capabilities and API flexibility saved us from writing hundreds of lines of custom code. That experience taught me the real value BigCommerce brings: agility without sacrificing customisation.
What is your primary role when using bigcommerce?
Agency
Review about the product: bigcommerce
Today, I’d title our experience: “Platform Power Without the Growing Pains.” Recommendation Score: 4.5/5 – easy to use but can feel restrictive with some plugin limitations. Primary Role: Leading eCommerce integrations and digital strategy for client businesses. Business Model: Mostly B2B hybrid with subscription features.
What eCommerce business model do you use?
B2B
Empowering Growth Through User-Friendly E-Commerce.
What do you like best about bigcommerce?
On a scale of 0-5, I would confidently rate my likelihood of recommending BigCommerce at a 4. The ease of use and flexibility it offers is quite remarkable compared to other platforms.
What do you dislike about bigcommerce?
While I appreciate much about BigCommerce, one aspect I\'ve found limiting is the transaction fees for third-party payment gateways, which can add up for high-volume stores. Additionally, some users may feel that the templates are somewhat restrictive in terms of deep customization.
What is your primary role when using bigcommerce?
Agency
Review about the product: bigcommerce
As the Chief Operating Officer at Versys Media, my primary role with BigCommerce involves overseeing the strategy and execution of the eCommerce solutions we deliver. Collaborating with clients, I ensure that their specific needs are met while maximizing performance. We typically employ a multi-channel eCommerce business model with BigCommerce, integrating it with various platforms like social media for advertising. This approach has proven effective in reaching a wider audience.
What eCommerce business model do you use?
B2C
\"Scalable but technical\" – It\'s really powerful, but one has to expect a learning curve if customization goes beyond the basics.
What do you like best about bigcommerce?
Rating: 4/5 – Yes, especially for those with some technical knowledge. It is flexible and secure, but not the most beginner-friendly.
What do you dislike about bigcommerce?
If you creatively need customization without code, it may well get challenging. Most good themes are paid, and third-party integration typically calls for developer assistance.
What is your primary role when using bigcommerce?
User
Review about the product: bigcommerce
We required a secure and scalable eCommerce setup for our virtual healthcare staffing services, and BigCommerce held its part; the setup was quite challenging. It made life an absolute breeze for us as clients would inquire, sign-up, and get matched with assistants.
What eCommerce business model do you use?
B2B
Empowering Global Growth with BigCommerce: A Skincare Brand’s Seamless Experience.
What do you like best about bigcommerce?
While BigCommerce excels in scalability and flexibility, we would love to see more design freedom for advanced customizations without relying heavily on developer resources. Also, real-time editing or previewing across devices could be more fluid in the storefront builder.
What do you dislike about bigcommerce?
As the founder and operator of Bedroom Kitty, I manage site content, launch seasonal promotions, and oversee international fulfillment and customer experience, all through the BigCommerce platform.
What is your primary role when using bigcommerce?
Consultant
Review about the product: bigcommerce
We launched Bedroom Kitty to offer clean, vegan skincare for eco-conscious consumers in over 28 international markets. BigCommerce quickly proved to be the right platform for scaling globally. The built-in multi-currency functionality, localized checkout experience, and integration with popular payment gateways made it possible for us to expand into markets like Germany, France, and the Netherlands with ease. Their customer support is responsive and knowledgeable—a true lifeline during holiday sales and new product launches. What’s especially valuable to us is how BigCommerce balances enterprise-level power with user-friendly tools, allowing our lean team to operate like a much larger business. We use a DTC (direct-to-consumer) model with subscription options and curated product bundles. Our Deep Moisture Collection Box, Ultimate Hydration Duo, and limited-edition skincare drops all run smoothly through BigCommerce’s robust inventory and promo tools.
What eCommerce business model do you use?
DTC
Flexible Platform, Steep Learning Curve.
What do you like best about bigcommerce?
it\'s robust and scalable, especially for businesses needing multi-channel selling and strong customization options.
What do you dislike about bigcommerce?
The interface can be unintuitive for non-tech users, and some advanced features require developer help or costly apps.
What is your primary role when using bigcommerce?
Agency
Review about the product: bigcommerce
BigCommerce was solid for content scheduling, syncing inventory across platforms, and integrating with tools like Mailchimp. Our DTC model leaned on storytelling, so being able to customize product pages and integrate blog content was a big plus.
What eCommerce business model do you use?
DTC
